1. What products do you offer at KJ African Boutique?
At KJ African Boutique, we offer a diverse range of products including clothing for men, women, and children, exquisite jewelry, and authentic African grocery items.
2. How can I place an order?
Placing an order is simple! Browse through our categories (Clothing, Jewelry, Grocery), select the items you want, and add them to your cart. Proceed to checkout, enter your shipping details, and make a secure payment. If you encounter any issues, feel free to contact us at info@kjafricanboutique.com.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for secure and convenient payments.
4. Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately to ensure quick dispatch. Therefore, modifications or cancellations may not be possible. Please double-check your order before confirming the purchase.
5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
6. What is your return policy?
We accept returns within 30 days of purchase for unused and undamaged items. Please refer to our detailed Return Policy for more information on the return process.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please proceed to checkout to see the available shipping options for your location.
8. How can I contact customer support?
You can reach our customer support team by emailing us at info@kjafricanboutique.com. We aim to respond to all inquiries within 24 hours.
9. Do you offer gift cards?
Yes, we offer gift cards of various denominations. You can purchase them here.
10. Are the grocery items authentic African products?
Absolutely! We source our grocery items from reputable suppliers to ensure authenticity. You can enjoy the flavors of Africa right at home.